Support
How can we help?
For questions about your subscription, billing, or the brief itself, drop us an email and we'll get back to you within one business day.
How do I cancel my subscription?
Email us at support@freedomfinancier.com and we'll cancel it straight away — no hoops to jump through.
I haven't received my brief today.
Briefs are sent at 06:30am on weekdays. Check your spam folder first — if it's not there, email us and we'll investigate.
Can I change my experience level or investment horizon?
Yes — email us with your preference (Beginner / Intermediate / Advanced, and Short / Medium / Long term) and we'll update it for you.
How do I get a refund?
We offer a 7-day free trial and are happy to refund any charge within 7 days of it being made. Just email us.